You should utilize typical interview questions for Airline customer service agent. Nonetheless, the LAX service does have important point to level site visitors between Heathrow and LA, in part because the route was heavily protected until not too long ago below the Bermuda Settlement that restricted competition between Heathrow and the US. Air NZ has lengthy attracted excessive yielding (compared to other routes) visitors on that sector, bolstered by its Star Alliance membership which means United frequent flyers see it as a top quality possibility that also earns miles.
So on the fourth day of retelling my story to different reps from the service stage all of the to the Managerial degree, they advised me that they needed the phone again after which would send me a brand new one… SO… they proceed to inform me what that can entail me doing… they had been going to send me a free transport box to place my telephone wherein would take three-5 biz days!!!
I think I would have been able to resist bawling in the midst of the abandoned baggage claim area if I had not had my mother on the road telling me how indignant and anxious she was for me. Once I got off the phone and stopped my crying I was in a position to find one lonely late evening United employee within the misplaced baggage department.